Service
Hardware&Software Maintenance
Not all networking hardware assets require expensive maintenance agreements from the Original Equipment Manufacturer, so budget cost reductions, are not only possible, but perfectly viable with StarsIT independent support. When it comes to protecting your technology infrastructure, you want to develop a strategy that works best for your organization.That’s where StarsIT offering comes in. Our third-party maintenance (TPM) program offers customizable options to keep your network up and running.
starsit provides independent IT network support and network maintenance services for Cisco, Huawei, HP, IBM, EMC,Fortinet,Juniper,F5 Networks networking hardware.
starsit’s Maintenance Support Service tailors Service Level Agreements (SLA) to meet different customer needs. Regardless of what level of service, we will meet your requirements 100%. Supporting those SLAs is a highly qualified and experienced technical team, comprehensive service facilities, and a ISO 9001:2000 Quality Management framework offering flexible and proactive services.
The Maintenance Support Service takes into account factors such as:
1. Hardware replacement solution
2. Onsite-support
3. Time & Materials services
4. Warehousing & Logistics
5. Spare parts management
6. Asset Management
7. Stars IT Analytics & Reporting